Privacy Policy
Last updated:
Introduction
Welcome to our AI Content Platform. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for an account (email address, name)
- Subscribe to a paid plan (payment information via Stripe)
- Contact us for support (name, email, message content)
- Sign up for our newsletter (email address)
Usage Data
We automatically collect certain information when you visit, use, or navigate our platform:
- Device information (browser type, operating system)
- IP address and location data
- Usage statistics (pages visited, features used, time spent)
- Referral source and search terms
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our AI humanization and detection services
- Account Management: To manage your account, process subscriptions, and handle billing
- Communication: To send you updates, security alerts, and support messages
- Analytics: To understand how users interact with our platform and improve user experience
- Security: To detect, prevent, and address technical issues and fraudulent activity
- Legal Compliance: To comply with legal obligations and enforce our terms of service
Text Processing and Storage
We do not permanently store the text content you submit for humanization or AI detection.
Here's how we handle your text:
- Text is processed in real-time and temporarily stored in memory during processing
- Once processing is complete and results are delivered, the text is immediately deleted
- We may retain anonymized usage statistics (word count, feature used) for analytics purposes
- No text content is used to train AI models or shared with third parties
Third-Party Services
We use the following third-party services to operate our platform:
- Stripe:Payment processing (subject to Stripe's privacy policy)
- Google Analytics: Website analytics and user behavior tracking
- Vercel: Hosting and infrastructure services
- Email Service Provider: Transactional and marketing emails
These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal obligations (tax, accounting, legal requirements)
- Resolve disputes and enforce our agreements
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
Your Rights
Right to Access
You have the right to request a copy of the personal information we hold about you. You can access most of this information directly through your account dashboard.
Right to Deletion
You have the right to request deletion of your personal information. You can delete your account at any time through your account settings, or contact us for assistance.
Right to Data Portability
You have the right to receive your personal information in a structured, commonly used, and machine-readable format. Contact us to request a data export.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption of data in transit (HTTPS/TLS)
- Encryption of sensitive data at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Employee training on data protection and privacy
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
GDPR Compliance
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):
- Right to access, update, or delete your personal information
- Right to rectification of inaccurate data
- Right to object to processing of your personal information
- Right to restriction of processing
- Right to data portability
- Right to withdraw consent at any time
We process your personal information based on your consent, contract performance, legal obligations, or legitimate interests. To exercise these rights, please contact us using the information provided below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@example.com
Address: 123 Privacy Street, Suite 100, San Francisco, CA 94102
Response Time: We aim to respond to all privacy inquiries within 48 hours